You need a network you can trust - because whatever's happening in the world, you need to be connected to your customers and your people. Get the support you need to work remotely, with the very best mobile technology from O2. Make the switch today. Discover how a move to O2 can work for your business.
Things to think about
Switching mobile provider might be something you give a second thought. After all, mobile matters so much to your business and getting it right is important. But that's a good reason to switch sooner. So we'll do the hard thinking for you and map out a smooth migration.
Our aim is to get it right first time, so you can start seeing the bottom-line benefits sooner.
How we do it
The steps below provide the foundation for every project:
Agree project team, define activities, owners, dependencies and constraints
Mobile estate scoping
Phone numbers, security access levels, data use
Review existing systems
Connections, billing, support structures
Agree delivery timescales
Exact requirements, lead times
Identify and mitigate risks using a risk register
Create a great customer experience
Plan billing structure
Format, hierarchy, cost centre structure for My O2 Business
Agree care levels and ‘new order’ processes
In-life management of services, including SLAs
Create a project plan
Agree milestones and stakeholders
Hold regular meetings
Measure progress, confirm next actions
Review success and hand over to O2 Customer Service
*The above steps to migration apply to accounts with 500 or more connections
Experts you can trust
- We’ll give you the right people for your project, from to .
- We invest heavily in our people, training to and following as standard.
- We have the and you’re likely to need and, if we need to, we work with third parties to tap into their expertise.
Good, practical reasons to switch
Voted the UK's Best Network for Coverage in 2018, 2019 and 2020 (uSwitch)1
The first UK provider with CAS(T) certified mobile and WAN networks2
Rated the UK's Best Network for Reliability in 2019 and 20203
Download speeds with our new 2.3Ghz spectrum are 80% faster than our 4G average (Tutela)4
Best network performance in 2019 (Mobile News Awards)5
Fill out your details or give us a call on 0800 955 5590 to talk about what you need.
We’ll be in touch shortly.