Time to switch mobile bubblesproviders?

Simple migration, and the best network for coverage*

You need a network you can trust - because whatever's happening in the world, you need to be connected to your customers and your people. Get the support you need to work remotely, with the very best mobile technology from O2. Make the switch today. Discover how a move to O2 can work for your business.

Learn more

Things to think about

Switching mobile provider might be something you give a second thought. After all, mobile matters so much to your business and getting it right is important. But that's a good reason to switch sooner. So we'll do the hard thinking for you and map out a smooth migration.

  • Devices

  • People

  • Security

  • How

  • Who

  • Where

Success

Our aim is to get it right first time, so you can start seeing the bottom-line benefits sooner.

How we do it

The steps below provide the foundation for every project:

  • Project kick-off

    Agree project team, define activities, owners, dependencies and constraints

  • Mobile estate scoping

    Phone numbers, security access levels, data use

  • Review existing systems

    Connections, billing, support structures

  • Agree delivery timescales

    Exact requirements, lead times

  • Mitigate risks

    Identify and mitigate risks using a risk register

  • Onsite days

    Create a great customer experience

  • Plan billing structure

    Format, hierarchy, cost centre structure for My O2 Business

  • Agree care levels and ‘new order’ processes

    In-life management of services, including SLAs

  • Create a project plan

    Agree milestones and stakeholders

  • Hold regular meetings

    Measure progress, confirm next actions

  • Close project

    Review success and hand over to O2 Customer Service

*The above steps to migration apply to accounts with 500 or more connections

Experts you can trust

  • We’ll give you the right people for your project, from technical specialists to transition managers.
  • We invest heavily in our people, training to PRINCE2 and following ITIL best practice as standard.
  • We have the technical and IT accreditations you’re likely to need and, if we need to, we work with third parties to tap into their expertise.

Good, practical reasons to switch

  • Coverage

    Voted the UK's Best Network for Coverage in 2018, 2019 and 2020 (uSwitch)1

  • Security

    The first UK provider with CAS(T) certified mobile and WAN networks2

  • Reliability

    Rated the UK's Best Network for Reliability in 2019 and 20203

  • Speed

    Download speeds with our new 2.3Ghz spectrum are 80% faster than our 4G average (Tutela)4

  • Performance

    Best network performance in 2019 (Mobile News Awards)5

Next steps

Fill out your details or give us a call on 0800 955 5590 to talk about what you need.

Thank you

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