The annual Blue Door Conference, as part of O2 Live, is an invitation for industry leaders to take time out of the everyday, to focus on the topics that spark debate, encourage creative solutions to complex situations, and consider what steps are needed to ensure they are ready for a future that embraces change.
Industry experts and your peers from both public and private organisations, large and small, will share best practice stories and advice during a mixture of presentations and panel sessions. Topics to be discussed and debated include hiring tomorrow’s talent today, the human side of cyber security, the complexity of maintaining relevance in the digital age, and 5G business use cases. You also select sessions you want to dive in to further, with Q&A and networking opportunities to ensure you can make the most of the day.
If you’re looking to understand the successful strategies and tactics taken by organisations that balance technology and people needs, then this is the right event for you and your organisation.
View the full agenda HERE
Date: Thursday 10 October 2019
Location: The O2, Peninsula Square, London SE10 0DX
Doors open: 08:00 (registration and demos)
Conference starts: 09:45 (please allow 30 mins prior to register)
Conference ends: 17:30 (followed by optional evening entertainment and networking)
Evening ends: 20:30
Highlights from 2018’s Blue Door Conference
Deep-dive session overviews (expand for full descriptions)
Digital workplace – finding the right path
The way we work is changing. In the office, or in the field, technology has an opportunity to provide an answer to a problem. But is that answer always the right one for you? How can you ensure that the efficiencies and productivity promised can be realised? How will your recruitment practices ensure you have the right talent pool available for what’s to come? And how can you ensure the right culture can be created within your teams to embrace the right types of change? The answer might still be “42”, but the way you get there might be very different to how you’ve managed change before.
Cyber Security – AI, blockchain, and the human factor
We are living in world which is increasingly connected. From driving better collaboration, to enhancing customer and citizen engagement, the digital insights able to be provided undeniably leads to better decision making for your business. But what happens when plans don’t go completely to plan?
This session looks to understand the impact of terms like lost, stolen and compromised by looking at AI, blockchain and other emerging technologies. We also know that 'easy' as defined by IT experts actually depends on the person, situation and context so we’ll look at the reasons behind “why” people do what they do and the balance between policies, regulations, hiring practices and business benefits. Most importantly we’ll look how everything you do to keep your data and people safe and the strategies that still allows them to do what they need to do to be their best.
Customer Experience – maintaining relevance in a digital age
CSI, NPS, might be measures of customer satisfaction and loyalty, but how do you best influence brand perception?
This session looks at how timely, targeted and tailored customer experiences, based on real-time data and analytics can help. But more importantly it looks at the importance of finding the right balance of technology, people and brand to manage what people think of your brand, people and services. Get the digital tools and services delivered in the right way, and the right manner, and citizens/customers will be better engaged, staff will be happier, and you’ll find new and better ways to being “relevant”. But get it wrong and you might find yourself left behind, and potentially facing extinction.
Connecting Britain – trends, tech and expectations
With 5G poised to create an extra surge toward delivering the Internet of “Everything”, how will this new world converge with your existing world?
The potential that this connectedness provides offers almost endless possibilities – but performs best when you know what destination you’re wanting to reach. This session looks at helping define your own business use cases and strategies, finding the balance between technology, solution design, trends, and people’s expectations to reach the destination right for you, and right for the business you do.
Small Business – success tactics
A dedicated session for all businesses up to 120 employees that provides elements from each of the above topics.
Whether you're looking at profits, finding the right tools to make life easier, or driving scalability and growth, this session looks to provide speakers, panel and Q&A sessions that looks at how small businesses can define their own version of what success should look like for them. From local to global, we’ll look at ways to prioritise goals, discuss the best ways to find the opportunities that are right for your business, and the strategies and approaches that allow you to achieve those goals.
Thanks for your interest in attending the Blue Door Conference 2019.
As you are O2 or TEF staff we don’t need you to register.
We will be assigning O2 hosts closer to the event to support the customers attending.